Privacy Policy

Last Updated: 2024-01-01

Information We Collect

We collect information that you provide directly and information generated automatically when you use our services.

Name, email address, and contact information
Usage data and interaction patterns
Cookie data and browsing preferences
Server access logs and IP addresses

How We Collect Information

We collect information when you register, use our services, contact support, or interact with our platform in any way.

How We Use Your Information

We use the collected information to provide, maintain, and improve our services, process transactions, communicate with you, and ensure the security of our platform.

Legal Basis for Processing

We process your personal data based on legitimate interests, contractual necessity, legal obligations, and your consent where applicable.

We do not sell your personal data. We may share it with trusted third parties who assist us in operating our platform:

Payment processors — for transaction processing
Hosting providers — for service delivery
Analytics providers — for usage analysis

International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of your account plus any legally required retention period.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access your personal data
Right to rectify inaccurate data
Right to erasure (right to be forgotten)
Right to data portability
Right to object to processing
Right to restrict processing

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

You can contact our Data Protection Officer at privacy@arcbilling.com for any data-related inquiries.

In the event of a data breach that affects your personal data, we will notify you and the relevant supervisory authority within 72 hours.

If you have any questions about this Privacy Policy, please contact us through our support system or at the contact details provided.